Question 1

Shipping Policy

Accepted Answer

We can ship anywhere in U.S. and can deliver locally in Houston area. We do not have a preferred shipping carrier at this time. Customer will pay shipping depending on weight and size.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

If you buy something and are unsatisfied with the result, we will work with you to get it corrected and if we can't come to an agreement we will refund your money. Customer will pay return shipping. Custom work is non-refundable and once in-progress, custom projects cannot be cancelled. For stock items purchased directly from my portfolio, we offer returns within 60 days of delivery. Shipping for returns is at the customer's expense. If you need an item by a specific date or for a specific event, please let me know in advance of accepting a proposal.

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