Question 1

Shipping Policy

Accepted Answer

We can ship pretty much anywhere inside the lower 48 states. Services we offer range from UPS to curbside freight delivery to white-glove set up inside your home.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Since most of our items are custom-designed and unique to the individual placing the order, we are unable to offer refunds. Pre-fab items will be refunded with a 10% restocking fee and the buyer must pay all return shipping charges. A deposit will not be refunded on orders that are cancelled midway through the fabrication of the item.

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Maker Policies

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