Question 1

Shipping Policy

Accepted Answer

I will deliver within a 2 hour drive of St. Louis. Most everything else would be shipped, at cost, by UPS or Common carrier.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

I have a clear design process that includes all finishes and hardware selections. After design and contract is approved a significant deposit is required to begin production of a Custom Made item. After production has started a refund of deposit would be very unlikely in case of cancellation. Refunds or returns would be handled with the best customer service.

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Maker Policies

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