Question 1

Shipping Policy

Accepted Answer

Stained and leaded glass products are created/fabricated in North Canton, Ohio. We ship throughout the United States. Crate, pallet and Shipping is not included in the project costs. If shipping is required, the crating and pallet charge is usually approximately $45-75 for average sized panels/transoms. We custom build the crates for all panels we ship. Fed Ex handles larger dimension units. We Ship COD. You select your own shipping provider. If you have no preference, FedEx COD will be used for the shipment to your designated location. UPS is usually reliable and inexpensive for shipping small and medium sized window panels or transoms. Actual crate and pallet (if a pallet is needed) charge is calculated at time of purchase. It is our experience, and we strongly recommend, that all shipped art should be insured for replacement cost. Your stained glass panel(s) will be shipped COD to you ready to install, hang or display. TNT Art Glass Studios, Ltd. does not provide installation. You may choose to frame and install the panel(s) yourself or hire someone to install them. We provide consultation to professional stained glass installers. It is recommended that you acquire a professional installer before confirming panel size to TNT Art Glass Studios, Ltd.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Returns: All sales are final. If you are not satisfied with your purchase, please contact me. Cancellations: If you cancel your order, all deposits are non-refundable.

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