Question 1

Shipping Policy

Accepted Answer

We ship anywhere in the U.S. and Canada. I like to use USPS but will send the items in whatever way the customer wishes. I mean after all, the one doing the payin' is the one doin' the sayin'.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

I like to have a happy customer. You will see pictures of your product before we put a name on it. If a customers needs outstrip our abilities, I have no problem what so ever making a full refund. I have replaced snaps on a wallet my grand father made before I was born. We are only as good as our work and our honest approach to making the customer happy. Once approved by the customer and a name has been added, I generally don't like to make a refund but if there is no way around it...you guessed it...I'll still make a refund.

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