Question 1

Shipping Policy

Accepted Answer

We ship via our truck in California, and occasionally Oregon and Nevada (depending on the order). Otherwise we ship via UPS or a freight carrier.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

As each project is custom, we do not accept returns. Order cancellations are handled on a case-by-case basis; you will be billed for any labor and materials that have been used up to the time we receive your notice of order cancellation, and we will issue a refund for the unused portion.

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