Question 1

Shipping Policy

Accepted Answer

Shipping Methods: I will do my best to get your order out in a timely manner. I will ship the cheapest method I can find. All panels are double boxed to eliminate breakage. All work will go out insured upon completion .. if a breakage occurs keep all packaging and file a claim. Let me know as soon as possible and we will work something out for a replacement. I will ship to USA and Canada but additional shipping will be charged. I will be in contact with you about what the additional cost will be. All costs for shipping are based on the size and weight of the item(s) as well as the distance for it to be shipped. No Item will be shipped until paid in full

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

I require a 50% deposit before starting a project. You will be involved with pattern and colors of glass used. I charge a separate fee for making of custom patterns. Once project is signed off on there will be no returns or if cancelled you forfeit the deposit. I want you happy with your purchase and will work hard to achieve this. All items are made upon ordering. There are no "in-stock" items.

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