Question 1

Shipping Policy

Accepted Answer

I ship to anywhere in the US and use any of the major carriers (USPS, UPS, and FedEx). I'm flexible and willing to work with you to find the most time and cost effective solution.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Bringing you along for the journey is a big part of custom craftsmanship. I'll walk you through the entire process with photos, emails, texts, and calls. I need your input along the way so there should be no surprises in the end! I am committed to my work and your satisfaction. If you don't like the way a project turns out, I'll take time to discuss a solution with you. Refunds If a refund is offered after materials have been purchased, the refund will include the cost for the work minus the cost of materials. Returns Once a custom project is complete, there will be no returns accepted. Cancellation If you change your mind about a project, that's ok. Just let me know before materials are purchased and work begins. If the project is already started, there are no cancellations, but I am committed to working together to figure out a solution for everyone.

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