Question 1

Shipping Policy

Accepted Answer

I am happy to personally deliver throughout California, Arizona and Nevada. Because of the variable sizes and weights, third party shipping will be quoted by the client's vendor of choice (FedEx, UPS) and paid by the client for destinations beyond my delivery/installation area.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Prior to purchase, clients can request a complete description of the materials and design, images and dimensions of the product. Commissions for custom designs are not refundable. However, every effort will be made to satisfy the customer's initial requirements. Returns for purchases of in-stock items will incur a 15% re-stocking charge of resell-able items and the client is responsible for the return packaging and shipping.

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