Question 1

Shipping Policy

Accepted Answer

Because of the nature of art, shipping is always a topic that requires discussion . We can get our friends at usps, ups or fedex to help. Sometimes clay will not only need to be protected but perhaps refrigerated . Not to mention once it's bronze, it will be much much heavier ! Shipping is always factored into our detailed estimates. Ready-to-ship sculptures are shipped within 2-4 business days of payment. Custom orders need about four-six weeks to make sure we get it perfect. u.s. domestic shipping I ship within the U.S. via USPS Priority Mail with insurance and tracking included. Please allow up to two weeks after shipping for your package to arrive, although most packages arrive within 2-4 days. international shipping International shipping is via USPS First Class mail, with insurance and tracking where available. All customs and duties fees are the responsibility of the buyer. Please allow up to five weeks after shipping for your sculpture to arrive. C

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Custom sculpture is not refundable, but may be exchanged for other merchandise of equal value. Please contact me within 3 days of receipt of your custom sculpture. After contacting me, please return the item in its original shipping boxes/crates and insured for the full value of the purchase. I will process your exchange as soon as your sculpture arrives back in its original condition.

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