Question 1

Shipping Policy

Accepted Answer

Peter Duncan ships to the U.S. and Canada. As shipping capabilities change with each product's size and type, please inquire about shipping to other locations.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Refunds & Returns: Due to the bespoke nature of our products, Peter Duncan does not accept refunds or returns unless the product is delivered damaged. Architectural work involving the potential employ of third party contractors will follow any written contracts used to define the work to specify refund policies. Cancellations: Cancellations can be made before the start of any fabrication process. Cancellations will result in the loss of any deposit or retainer.

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