Question 1

Shipping expense

Accepted Answer

I am based in north east Vermont area. Prices are based FOB VT 05851.  I can make delivery arrangements suitable for any project.

Question 2

Maker Policy

Accepted Answer

Everything I make is custom,  per customer approval of designs. I require a minimum of 50% deposit to start projects. Further progress payments may be required for high value projects. NO REFUNDS. Cancellations will require all ongoing work in progress costs (labor, materials and subcontractor expenses) to be paid to me. 20% of the total of expenses also to be retained by me. Any remaining balance to be returned upon notice of cancellation. Significant defects or failure on my part to meet customer approved designs will be corrected at my expense. I will not be responsible for any other expenses.

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