Question 1

Shipping Policy

Accepted Answer

We generally use USPS parcel and priority shipping. If you have special shipping needs let us know. If you would like to expedite your order, we do offer UPS or USPS Express mail. For International Shipments, please contact us for an estimate.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

We take great pride in 100% customer satisfaction. If for any reason, you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience: You may return your unused item in its original condition and packaging within 30 days of receipt. Products that have been altered or modified in any way are not eligible for returns, replacements, or refunds. You will be responsible for all return shipping costs. We recommend that you insure your return shipment and provide the seller with the shipment tracking number. Refunds will not be issued for items damaged in return transit or for returns that are never received.

Request your Thomas 12-Light Chandelier, 32"

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