Question 1

Shipping Policy

Accepted Answer

Area served: San Francisco Bay area all states Shipping Methods: For small items I generally ship USPS. Large items in the Bay Area I offer personal white glove delivery. For other areas I offer freight shipping with required insurance coverage. Any damages incurred from freight shipments require immediate attention with photos and written description of damage.

Question 2

Maker Policy

Accepted Answer

All Custom Orders and Made to Order products are non refundable and not returnable. They are made especially for you. If you want to cancel a project that has not been completed, any cost incurred will be deducted out of your deposit. Such as but not limited to Materials that have been purchased for your project. Labor that has already been incurred in creating your project, to acquire materials, design, engineer, and produce drawings or the product itself.

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