Question 1

Shipping Policy

Accepted Answer

I ask that you pay the first $50 of shipping, and I will pay any amount over that, by USPS, or by your preferred shipper, to locations in the US and Canada. Of course, size, weight, and distance determine shipping costs. Ceramic items are fragile, so are double-boxed. I will let you know the cost before shipping.

Question 2

Maker Policy

Accepted Answer

° I have a satisfaction-guaranteed policy! ° We'll keep in touch through the process, so there will be no surprises. Though we'll work together for your satisfaction, if you don't like the finished product you may return it within seven days for an 80% refund. ° After we determine our direction, I'll request a 50% down payment. At that point, the 8 weeks that I need for production will begin.

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