Towel Rack

My experience with Derrick Harris was outstanding! From the initial meetup, throughout the design, production and delivery of my shoe rack bench, Derrick ensured I was an integral component of the project. He not only asked me pointed questions along the way, he actively listened to my replies and ideas such that the finished shoe rack bench became a joint effort.

FaceTime, texts and email were our forums for communication throughout this project. Prior to each call, Derrick sent me photographs of wood slabs/types of steel/stains/finishes/the overall state of the bench. This made our calls productive as there was a basis from which our discussions then flourished. In addition, when a design/production issue/snag/question occurred, our communication lines were always open for the matter to be timely addressed.

For example, while Derrick painstakingly applied the matte finish to the pecan slab, he reached out to explain he needed additional time to address absorption or sealant issues he had run up against. Another example focused on the soldering of the joints of the criss-crossed steel rack on my bench. I reached out to Derrick, scheduled a call, discussed my dissatisfaction and he re-soldered each joint to perfection. A final example dealt with the shipment/delivery of the finished shoe rack bench. I FaceTimed Derrick as I opened the shipment box. He shared my initial joy and gratitude along with disappointment over a small section of the bench having been slightly damaged in transit. Thinking quick and smart on his feet, Derrick offered to send me the materials I would need to completely address the damage, at no additional charge, and walk me through the process via FaceTime calls to do the right thing. I instantly took Derrick up on his offer and await the next steps.

In conclusion, Derrick Harris is a master carpenter with a brilliant mind and sense of artistry; however, it is his honesty and objective to make his customers beam with satisfaction over a unique, high-quality piece that separates him from all other carpenters. When I am, or one of my friends is, in need of another wooden piece, Derrick Harris is my number one choice.

Would have given zero stars if it was an option. I hired Harris Carpentry to build a new conference table for my office in January of 2023. I was given a timeline of 3 months for completion. I finally received my table on June 6th after getting very gruff with him. The table had been packaged improperly and was completely destroyed in shipping, so I had to refuse delivery. I had already paid in full, and the insurance company reimbursed him for the damage to the table. Fast forward to November and I still have no table, have heard every excuse you can possibly fathom, and had to get pretty nasty to get my money back. I did finally receive a full refund at the end of November. Now, a year later, I will be finding somebody else to build me a new table.

Mr. Harris was incredibly easy to work with. He listened to what I was looking for, considered my budget, and made it work.
He kept me abreast of his process along the way which made it even more special. I fully intend to contact him again for my next project.

Derrick is an amazing person who took on the project of a custom dining table for our new home. He took the time to explain what value would be best for us. He helped us decide on just making the tabletop and helped us find a supplier for the base. We wanted the material to be cherry which had a few challenges since it was a less common wood but the result was beautiful. We love the color and how unique our table is, including how the base fits with the table which was Derrick’s suggestion. All in all if you’re looking for a person to work with you throughout the entire process, Derrick is the person for the job. We had tons of communication back and forth throughout the whole process. We love our table and it’s as unique as it can get!

Product arrived broken due to him wanting to get it to me faster instead of sending it with his normal provider to get it there safe. Told me it could be done by July 1st but didn’t get done with it until the beginning part of august. Every two weeks there was a problem, wrong wood was ordered, vacation, injury, no A/C, it kept going. When the product got here broken, he said he would give me a full refund and only have me half. Refuses to give me anymore. Not only was my product broken, but he would constantly update me on how his other pieces got broken in shipping. “Upgraded” the wood I want to something different without telling me and the product itself would’ve been great except it was broken. Considering how my project and at least three others were broken or wrong in the time I worked with him, I’d commission someone else for your project.