Character Bench

Derrick is a pleasure to work with, I had requested a Custom Fireplace Mantle for a Homeowner that just Purchased one of our homes. The quality of the wood and the finished product was above our expectations. He is a craftsman in the true sense of the word. He and I are currently working on several other projects. This will be a long term friendship!!
Keep on Keepin on!

Would have given zero stars if it was an option. I hired Harris Carpentry to build a new conference table for my office in January of 2023. I was given a timeline of 3 months for completion. I finally received my table on June 6th after getting very gruff with him. The table had been packaged improperly and was completely destroyed in shipping, so I had to refuse delivery. I had already paid in full, and the insurance company reimbursed him for the damage to the table. Fast forward to November and I still have no table, have heard every excuse you can possibly fathom, and had to get pretty nasty to get my money back. I did finally receive a full refund at the end of November. Now, a year later, I will be finding somebody else to build me a new table.

The final product turned out even better than expected. Derrick is awesome to work with and goes out of his way to make sure I was involved in the design decisions. Will definitely use him for future projects.

Product arrived broken due to him wanting to get it to me faster instead of sending it with his normal provider to get it there safe. Told me it could be done by July 1st but didn’t get done with it until the beginning part of august. Every two weeks there was a problem, wrong wood was ordered, vacation, injury, no A/C, it kept going. When the product got here broken, he said he would give me a full refund and only have me half. Refuses to give me anymore. Not only was my product broken, but he would constantly update me on how his other pieces got broken in shipping. “Upgraded” the wood I want to something different without telling me and the product itself would’ve been great except it was broken. Considering how my project and at least three others were broken or wrong in the time I worked with him, I’d commission someone else for your project.

Although it takes longer than what it expected due to COVID-19 over all I’m satisfied. My console table is built very well, very nice, sturdy, and love the color it turned out. Came out more than I expected and and the communicating with maker is ver easy, he responds immediately and willing to work with any changes you wish. Definitely would love to work with the maker in the future. Highly recommend.