Door Hanger

My experience with Derrick Harris was outstanding! From the initial meetup, throughout the design, production and delivery of my shoe rack bench, Derrick ensured I was an integral component of the project. He not only asked me pointed questions along the way, he actively listened to my replies and ideas such that the finished shoe rack bench became a joint effort.

FaceTime, texts and email were our forums for communication throughout this project. Prior to each call, Derrick sent me photographs of wood slabs/types of steel/stains/finishes/the overall state of the bench. This made our calls productive as there was a basis from which our discussions then flourished. In addition, when a design/production issue/snag/question occurred, our communication lines were always open for the matter to be timely addressed.

For example, while Derrick painstakingly applied the matte finish to the pecan slab, he reached out to explain he needed additional time to address absorption or sealant issues he had run up against. Another example focused on the soldering of the joints of the criss-crossed steel rack on my bench. I reached out to Derrick, scheduled a call, discussed my dissatisfaction and he re-soldered each joint to perfection. A final example dealt with the shipment/delivery of the finished shoe rack bench. I FaceTimed Derrick as I opened the shipment box. He shared my initial joy and gratitude along with disappointment over a small section of the bench having been slightly damaged in transit. Thinking quick and smart on his feet, Derrick offered to send me the materials I would need to completely address the damage, at no additional charge, and walk me through the process via FaceTime calls to do the right thing. I instantly took Derrick up on his offer and await the next steps.

In conclusion, Derrick Harris is a master carpenter with a brilliant mind and sense of artistry; however, it is his honesty and objective to make his customers beam with satisfaction over a unique, high-quality piece that separates him from all other carpenters. When I am, or one of my friends is, in need of another wooden piece, Derrick Harris is my number one choice.

Cutting board turned out beautifully. Great work and great communication. So happy with the whole experience.

I love our kitchen table! It is exactly what I wanted. We spent weeks measuring and planning, and I sent photos of the current table. Derrick found just the right piece of walnut, and sent a sample with four stains to choose from. How to choose when you love them all? The delivery was made by an individual company, late at night, because the driver was trying to beat an ice storm. Nothing like adding drama to my already-stoked anticipation! Thank you, Derrick!

Working with Derrick on this project was great. He kept me informed at every step of the process and send me progress pictures often. Shipping was quick. I wouldn't hesitate to work with them again in the future.

We are incredibly pleased with our project. Derrick did an amazing job making our mailbox. He was fun and easy to work with. He paid a lot of attention to details and he really cared about what we wanted. Communication with Derrick was easy; he shared his progress along the way. He took care of shipping and the beautiful mailbox arrived safely wrapped. We will definitely return to Derrick for future projects!!!!!!