Question 1

Shipping Policy

Accepted Answer

We ship to all 50 states and internationally. International Note: Import Taxes Apply at time of delivery (we process import paperwork, however, your region will process the import fees via delivery), you are responsible for understanding your import restrictions for your region prior to order. We use all major carriers.

Question 2

Maker Policy

Accepted Answer

We will work with you to make sure your custom order is as expected. All our work has a lifetime warranty based on its reasonable use, and proper maintenance. Turn around time is specified at time of order. You may also request a turn around time prior to order. We make all attempts to meet ship dates and in most cases are extremely proficient at meeting them, or earlier. Sometimes things happen that are out side of our control. We will make sure to keep you updated as your order proceeds or has any delays. In some cases we are able to provide work in progress pictures. All orders are final. However if you need to cancel, or have a concern with warranty or design, please reach out. We will work with you to rectify the situation.

Request your Integrity Implements Sukini, Santoku Chef's Knife, Etched Aeb-L Steel, Custom Burl Wood Handle

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Maker Policies