Each shipping has a tracking number, it is certified package, signature required. If you are not at home, you need go to your local post office to get the package. Your local post office will help to keep the package for 1-3 weeks, then return to the sender. Please contact me if you have not receive your package over. We can also use DHL or Fedex service, it's fast and dependable.Usually it takes 2-3 weeks to US, Canada, UK and other major countries. If you'd like to use DHL or Fedex service, please let us know via conversation. Thanks a lot .

I gladly accept returns and exchanges Contact me within: 14 days of delivery Ship items back within: 30 days of delivery