Question 1

Shipping Policy

Accepted Answer

We deliver in a 60-mile radius around Birmingham and ship white glove, insured everywhere else.

Question 2

Maker Policy

Accepted Answer

While we do not accept returns, on premade pieces. We are fully committed to ensuring your complete satisfaction. If for any reason you are not delighted with the final result, we are dedicated to working closely with you to make any necessary adjustments to the design. Our goal is to create furniture that perfectly aligns with your vision, and we will go the extra mile to achieve that. Your happiness is our priority, and we believe in building long-lasting relationships with our clients. We are here to listen, collaborate, and bring your ideas to life. Together, we can create exceptional, bespoke pieces that you will cherish for a lifetime. Thank you for choosing Dovetails and Stitches. We look forward to crafting something truly remarkable for you. Commissioned work orders are not returnable. Once a deposit is given and work has started the deposit is not refundable.

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