Question 1

Shipping Policy

Accepted Answer

We can personally deliver up to 200 miles from Tulsa Oklahoma area. We can also crate and ship anywhere in the world. We use a couple different shippers to assure the right one for the client

Question 2

Maker Policy

Accepted Answer

We offer full refunds on products if they are not as advertised. We cover return shipping if product was not as advertised or was damaged prior to shipping. We do not cover return shipping if buyer changes their mind after product is shipped. All products will be insured in delivery to cover transportation damages. Our cancellation policy is this 1) 100% refund if no materials were bought or design work was not started for the project. Any design work completed will be deducted from the deposit. Materials are usually ordered when design work is approved and deposit cleared. 2) If project is cancelled after materials are purchased a refund will be issued minus the materials cost Maker will keep said materials unless buyer requests them. Then whatever costs are accrued for time and labor to ship to buyer will be deducted from the deposit. 3) Once project is physically started the deposit will be forfeited by the buyer if buyer stops the project for any reason other than maker.not meeting the pre agreed time frame agreement. 4) A full Refund will be made by maker if the maker has to stop the project because of issues beyond his control on his end of the project

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