Hardwood Butcher Board with Epoxy-Filled Beef Chart - CNC-Cut Charcuterie Serving Platter

The builder strikes me as a good guy. His communication was responsive, and he seemed eager to please, but keeping him in line with my plan was a challenge. I provided a sketch with measurements (final upload), but his drawing in response showed different dimensions. I had to question it and reiterate mine. Too many elements of the project slipped from his focus. I didn't need quarter-inch precision, but he strayed too far from my requested measurements, so I can't use the desk for its intended purpose. I can't fit my piano beneath it, and my easel doesn't go under the monitor shelf. Despite highlighting its importance, the height of the primary surface is nearly an inch higher than requested. For a fixed-height standing desk, that's a big factor. There are also quality issues. The underside of each horizontal surface remains unfinished, and there's a gap between the leg assembly and the desktop that might have been caused by warped wood. You can see daylight, and where the screws run. Messy spots of glue residue are visible. There's a fair amount of wobbling and sway. The overhang of the desk edge beyond the legs is larger on the left side than the right. The two holes meant for running cables are not in line with each other. There’s a blemish on the front edge of the monitor shelf that appears to have been covered with wood glue. And though I provided plenty of pictures to illustrate my color choice, the end result is nowhere near what I requested. There was also supposed to be a live edge, but that didn't happen. A lot of boxes were left unchecked. Pointing out these issues and requesting a partial refund did not initially result in a reply, but after a week, I heard back with an offer to provide a replacement. I now have materials on the way to attempt modification myself, so the end result isn’t yet known, but the builder’s response is encouraging.