Question 1

Shipping & Delivery

Accepted Answer

Serving the United States
My primary focus is providing exceptional service within the United States. I typically utilize USPS and UPS to ensure your custom piece arrives safely and efficiently. For clients located within a reasonable distance, I am often able to provide personal hand-delivery to ensure your heirloom arrives with the care it deserves.

International Commissions
I am happy to bring my work to international clients and have successfully shipped to Canada and beyond. While I am open to shipping worldwide, please keep the following in mind:

Global Reach: I will consider shipping to any country governed by standard customs and tariff practices.

Custom Solutions: Some regions, such as the EU, have specific requirements for packaging materials. I genuinely enjoy the challenge of solving these logistical puzzles to get my work into your hands.

Transparency: For international orders, I will work with you to navigate the higher shipping costs and any potential import duties or customs requirements specific to your country.

If you are outside the USA and interested in a custom piece, please reach out—I would be glad to research the best way to get my work to you.

Question 2

Installation Policy

Accepted Answer

My Commitment to the Final Result
While most of my creations are standalone treasures, I am fully committed to ensuring your piece looks and functions perfectly in its new home.

White-Glove Delivery & Setup: If you are within local hand-delivery range, I would be honored to personally assist you with the initial setup and placement of your project to ensure it is displayed exactly as intended.

Collaborative Installation: For more complex or integrated pieces, I am happy to consult with you on the best installation methods. I take pride in the longevity of my work and will do whatever I can to help you integrate your new acquisition into your space safely and beautifully.

Every project is unique—if your vision requires a specific setup or mounting, let's discuss it during the design phase so we can build a solution together.

Question 3

Maker Policy

Accepted Answer

The content varies with the job.  My highest priority goal is to get you what you want.

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