Question 1

Shipping Policy

Accepted Answer

Area served: My local area includes the Willamette Valley from Eugene to Portland, Oregon. Installation in this region can be arranged. Shipping Methods: Shipping is arranged with the customer and is stated in the final bid. Small items are shipped with insurance via USPS priority unless otherwise arranged. Larger items and panels are shipped via FedEx and are insured. Expedited shipping can be arranged for an additional charge. International shipping is insured if available. Customers who want an item shipped outside of the United States are responsible for any and all taxes, tariffs, or fees incurred at Customs. An invoice is included with the shipped item. If you are sending the item as a gift and would like the invoice mailed to you at a different address, just let me know before the item is shipped.

Question 2

Installation Policy

Accepted Answer

Installations of commissioned work can be arranged in the Willamette Valley, Oregon.

Question 3

Maker Policy

Accepted Answer

Your satisfaction is my goal and I will work to insure that a piece of work commissioned from my studio meets your expectations. In the event that you are not satisfied with the art work once it arrives, I will work with you to resolve the issue at no charge. Once a proposal for a commissioned piece is accepted and the work has begun, custom projects cannot be canceled. If you need a project completed by a specific date or for a particular event, please make sure that information is part of the conversation before a proposal is submitted.

Request your Naturalistic Stained Glass Entryway Sidelight Panel with Hand Painted Details - Otter Romp

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