KBKayla Brannen
Torched Products
Long-time member
A Maker who has been a valued part of this community for several years.
Fast shipper
Customers say that this Maker ships promptly after completing a project.
Great service
This Maker has consistently demonstrated excellence in craftsmanship and customer service.
You are great, so we try to be great too!
Founded in 1996, we are a very large online ecommerce retailer of more than 7,000 products. We have nearly 1,000 products in stock in our warehouse in Tampa and more than 7,000 products shipped directly from national and international suppliers. As a small family-run business, we take pride in our commitment to excellent customer service.
Our Team
We are a group of marketers, designers, engravers, customer service representatives, warehouse packagers, and team players.
Each of us adds a unique quality to the team. We are a tight knit family that work hard but play harder. We love to joke and have a good time, but we are serious about growing our business and increasing the quality and quantity of our customer relations.
The Good Stuff
We are intensely focused on building a fun, diverse, and balanced culture. All employees are encouraged to attend our lunchtime office exercise routine three times per week. We hold Employee of the Week every Friday, with cash rewards. Lunch is occasionally catered. We invite all employees to bi-monthly happy hours at the local cigar bar.
Long-time member
A Maker who has been a valued part of this community for several years.
Fast shipper
Customers say that this Maker ships promptly after completing a project.
Great service
This Maker has consistently demonstrated excellence in craftsmanship and customer service.
Testimonials
What people are saying
chuck bryant
For Personalized Cigar Wall Art
Kayla has been great, I order the cigar bar sign and got it with in a couple days and then ordered another one. Great price and very professional transaction.
Craig Riley
For Custom Cigar Bar Wood Coasters, Set Of 4
Very nice coasters. Shipped very quickly. Thanks
Raymond Bates
For The Black Milano Glass Top Cigar Humidor
The humidor and the logo are exactly what I was looking for. It looks amazing definitely gonna be getting another. Package even arrived earlier than expected.
Bailey Sarambo
For Protege Glass Top 25-50 Cigar Humidor
Zachary Snider
For The Florence Cigar Humidor
My request turned out perfect. The engraving was clean and professional looking. I highly recommend this product and this company. Kayla and created an awesome gift for my father.
Information
