Question 1

Shipping Policy

Accepted Answer

Area served: Pacific Northwest, West Coast, lower 48 Shipping Methods: Delivery available to Portland, OR metro. Crated or white glove shipping available everywhere else.

Question 2

Maker Policy

Accepted Answer

As each piece is made to order, we cannot accept cancellations or returns once a piece has been started. Unless required by the nature of the project and stated as such before starting, any changes to the design or materials of a piece while in-progress may be subject to additional design fees or costs to reflect the agreed-upon changes. We stand by our craftsmanship, and will work with our customers to fix any piece found deficient in material or workmanship.

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