Question 1

Shipping Policy

Accepted Answer

Area served: We proudly serve and ship to all areas of the USA Shipping Methods: We carefully pack, insure and ship using UPS, FedEx and LTL as appropriate.

Question 2

Installation Policy

Accepted Answer

All of our tile and stone products come ready for easy typical installation by the DIY owner or contractor.

Question 3

Maker Policy

Accepted Answer

100% satisfaction I gladly accept returns and exchanges Contact me within: 7 days of delivery Ship items back within: 14 days of delivery The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective: 1. Custom Personalized orders. Conditions of return: 1. Buyers are responsible for return shipping costs. 2. Product must be returned in its original condition and original packing.

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