Question 1

Shipping Policy

Accepted Answer

Area served: Worldwide Shipping Methods: Free Shipping in the US Contiguous 48 States I do ship internationally. Just send me your address for an exact shipping quote. Additional shipping cost to Alaska and Hawaii. Just email me for a quote. Discounts for multiple purchases and combined shipping with other items.

Question 2

Installation Policy

Accepted Answer

Varied

Question 3

Maker Policy

Accepted Answer

Defective Item – - We will cover return shipping - We will either replace the item or give a full refund (Item must be returned first before refund) “Change Of Heart” - 20% restocking fee - Customer pays return shipping - (Item must be returned first before refund) Custom Item/Special Request Return Policy -- Any items that are custom ordered are subject to special returns policy. We do accept returns/offer refunds less 40% of the cost of the customized item(s). Personalized Items (ie. custom engraved/painted monograms, names, etc.) are non-refundable.

Request your Wine Barrel Stave Chandelier - Portunus - Made From Reclaimed California Wine Barrels

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Maker Policies