Question 1

Shipping Policy

Accepted Answer

Shipping is usually handled via LTL truck. Please specify if there are any special instructions/requirements. For example, most residential deliveries require a lift gate.

Question 2

Maker Policy

Accepted Answer

At Mill & Forge we strive to give our clients the best possible buying experience. We do have a few policies given the custom nature of our services. -All sales are final on custom projects. -Unless mutually agreed upon (by client and M&F)cancellation's result in deposit forfeiture. Also, we do our best to communicate effectively and timely with clients. Lead times start once shop drawings have been approved, releasing Mill & Forge to fabricate. Thank you.

Request your Fireplace Tool Set

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Maker Policies

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