Question 1

Shipping Policy

Accepted Answer

In-Person Area served: Orlando, FL and surrounding areas. Shipping Methods: Worldwide shipping available via USPS

Question 2

Installation Policy

Accepted Answer

Custom fittings available in the California SF Bay Area region.

Question 3

Maker Policy

Accepted Answer

All items take a minimum of two weeks to complete upon receiving payment. Items may be returned within 30 days, or exchanged indefinitely. All items come with a 100% no-questions-asked guarantee against abuse or defects for life. Repairs are always free of charge. Adjustments that do not add length are free, and anything that requires additional work or add-ons may require a nominal fee. Cancellations have no penalty unless we have custom-ordered something that cannot be reused in any of our other products. We will do our best to return the items from where we sourced them, but if we can't (or there's a restocking fee) then the buyer is responsible for paying for those raw materials or the restock fee.

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