Question 1

Shipping Policy

Accepted Answer

Area served: We ship Nation Wide Shipping Methods: We typically use either UPS or FedEx and provide timely tracking information on all shipments.

Question 2

Installation Policy

Accepted Answer

As Licensed general contractors (Cal. #675164) we are happy to provide written bids for custom installations. You are protected by our million dollar liability insurance policy, contractor license bond, and a lifetime of honing our skills.

Question 3

Maker Policy

Accepted Answer

It is the business policy of Environmental Builders, Inc. to do everything in our power to eliminate returns & cancellations. We provide exhaustive detailed images and specifications of every custom item we create for the client's review AND APPROVAL, prior to shipping. We do not mass produce identical item. Each item is custom and must be photographed and submitted for customer approval. That said, we are dedicated to customer service and satisfaction. If a client is unhappy with our products, we will address the issue on a case-by-case basis.

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