Question 1

Shipping Policy

Accepted Answer

Area served: We are located in the Northern Shenandoah Valley but would sell anywhere in continental US with Internet Orders and buyer paid shipping. Shipping Methods: Shipping and Handling are charged at actual cost basis using the most appropriate and efficient mode for the product and based on buyers desires. Shipping must be prearranged at time of order. I will consider delivering personally depending upon proximity to my shop

Question 2

Maker Policy

Accepted Answer

Custom work is non-refundable and once in-progress, custom projects cannot be cancelled. If you need an item by a specific date or for a specific event, please let me know in advance of accepting a proposal. I take great pride in my work. If you buy something and want to change the design or specifications and those changes do not materially affect the cost, I guarantee that I will work with you to adjust the design free of charge.

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