Question 1

Shipping Policy

Accepted Answer

I ship within the continental US only. Within the ordering process I will give you a quote. I'm willing to deliver within 100 miles of the 48170 zip code. Please do not agree to any pricing until we've discussed shipping. There are many options for shipping that can save or add cost to the shipping charges. Keep in mind I make no profit on shipping.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

If we agree to a custom design, once the customer gives their email confirmation I can't allow any cancellation. In the event of damage during shipping, I ask that you refuse delivery and the item will be sent back. I honestly believe you will find me more than accommodating to fixing any issue you might have once delivery has occurred, whether through some form of refund or return. To date, after building over 50 custom pieces, I have never had a client unhappy or ask for a refund.

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