Question 1

Shipping Policy

Accepted Answer

White Glove Service, FedEx (non-furniture items only)

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

At Papier Furniture, we take pride in working with select partners that produce quality products. Attention to design, craftsmanship, materials, and construction is our priority. Upon receipt of items purchased, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. If you're not completely satisfied with your purchase, we’ll gladly offer you an exchange or refund for eligible merchandise (excludes custom upholstered, custom-cut, non-custom furniture, lighting fixtures) within 10 days from receipt of items. Proof of purchase is required for a refund and returns must be received in its original condition and packaging. Learn more: https://www.papierfurniture.com/pages/returns-exchanges-cancellations

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