Question 1

Shipping Policy

Accepted Answer

We ship to addresses within the US by US Postal Service, UPS or Fedex. We'll provide tracking information for every shipment.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

I take great pride in my work. If you buy something and are unsatisfied with the result, I will work with you to make adjustments. Please be aware that part of the beauty of natural materials is that they have natural variation. We use high quality, specially selected material, and slight variations in color or wood grain are not defects. Custom work is non-refundable and once in-progress, custom projects cannot be cancelled. If you need an item by a specific date or for a specific event, please let me know in advance of accepting a proposal.

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