Question 1

Shipping Policy

Accepted Answer

I prefer to personally deliver a piece to customers, place it and make the personal connection with them. If shipping is required, I will work out with the customer the preferred and least expensive carrier or means.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

I will work with each customer to guarantee that all their needs and requirements are met, however, if a contract is cancelled within the first thirty days a full refund will be provided. Later cancellation will affect the refund based on the percentage of project completion. Returns will only be accepted based on defects in workmanship with a 75% refund of the cost. Any repairs needed which have been caused by manufacturing will be done at my expense. Any repairs caused by abuse or acts of nature will be done at owner expense.

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