Question 1

Shipping Policy

Accepted Answer

Most smaller items ship all over the world. Items of furniture ship within the United States.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Before I ship a piece, I photograph it and send the photograph to the client as a final step in the approval process. (A client may also make arrangements to visit in person.) I make and pack every item myself, taking great care and pride in what I do. If somehow the item is damaged in transit I will accept the return and refund the buyer. I charge a non-refundable fee of 1/3 the purchase price that enables me to buy materials; this fee is payable with the initial order. I am not responsible if the piece is damaged once in the client's possession, but I may be able to effect repairs for an agreed price.

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Maker Policies