Question 1

Shipping Policy

Accepted Answer

Shipping will be continental United States only. We will use the most practical shipping option for the given customer.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Refunds can be handle on a case by case situation. We want to follow a high moral code and will make things right to the best of our ability. Returns will be strict. Each project will go through a strenuous design phase so the customer knows exactly what is coming leaving nothing out and hopefully leaving everyone with no surprise and no reason to return anything. Cacellation can be done given a product has not started the building phase if the materials have already been ordered those materials can be used for future projects. If the projected has started being built though it must be finished. Given what the piece is, there is a possibility of a late cancellation for the piece could be sold to another willing costumer.

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