Question 1

Shipping Policy

Accepted Answer

I ship nation-wide using common carriers for smaller items. For larger pieces, I will use white-glove, last mile or independent shippers with experience in moving furniture.

Question 2

Maker Policy

Accepted Answer

Custom work requires clear and careful communication to ensure the work accomplished meets your expectations. This will include a CAD sketch/drawing of the proposed project, wood samples with various stains and finishes and photos of previously-built projects similar in scope. In general I do not accept returns or provide refunds if the delivered item is not damaged and meets the criteria of the agreed upon communications and written proposal. I do ship with insurance and will assist in every way possible should there be a problem with the shipper including damage or loss caused by them.

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