RPRick Paid
Rare Earth Hardwoods
Long-time member
A Maker who has been a valued part of this community for several years.
Fast shipper
Customers say that this Maker ships promptly after completing a project.
Great service
This Maker has consistently demonstrated excellence in craftsmanship and customer service.
Since 1982, Rare Earth Hardwoods has been supplying the world with the finest domestic and imported lumber and wood products.
Rare Earth Hardwoods endeavors to accommodate a wide variety of customer needs. Our product line includes high quality exotic and domestic flooring, flooring accessories, inlays, specialty woods and custom mill work and furniture projects.
Rare Earth Hardwoods is committed to the responsible harvesting of timber used in our products. Through continued education pertaining to the natural resource, along with innovative non-impact forestry practices, REH continues a tradition of developing methods for producing hardwood products with less impact on the environment. Our company in Brazil, Zero Impact Brazil (ZIB), is deeply committed to ecologically sound business practices and is designated as a “green” operation by the Brazilian government. ZIB earned the “Top of Environmental Quality” award from the Order of Parliamentary of Brazil (OPB). OPB noted in its letter of recognition that it values and encourages the initiatives of the company in the treatment of the environment, saying that it shows great responsibility in helping to establish and maintain “harmony in nature and the biodiversity of the planet.”
Information
Maker Policies
Shipping Policy
We ship globally using trusted carriers of our choosing or yours.
Installation Policy
None
Maker Policy
We take great pride in 100% customer satisfaction. If for any reason, you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience: WARRANTY We guarantee our product is what was represented online and that it is free from structural defects at time of shipment, and unless otherwise noted during the pre-purchase process. DAMAGE -- All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely. -- Should you observe significant damage to the outer packaging, please reject the shipment and have the carrier return it. -- If there is minor damage to the packaging, please indicate as such when you sign for the shipment. -- In the unlikely event that you find your product to be damaged upon opening it please notify us immediately. -- In order to be eligible for a return and/or refund, please notify us of any damages on the product or packaging within 2 days of receipt. RETURNS: In the case that your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs. Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide us with the shipment tracking number.
