Question 1

Shipping Policy

Accepted Answer

I'm happy to ship within the continental United States or Canada. I have used USPS, UPS, or Ground Shipping Services to deliver. The best delivery method depends on a number of factors like the destination and the size of the piece you purchase. I'm happy to work with you to decide what makes the most sense.

Question 2

Maker Policy

Accepted Answer

Because satisfied customers are my reputation, I want happy customers! If you are not happy with a purchase, please let me know. My strong preference is always to listen to you and then to work to resolve your concerns informally. Formally, I follow the same return policy as Amazon’s A-to-z Guarantee. All pieces sold from are eligible for return and replacement if they arrive damaged or broken or are “materially different” than represented. See Amazon’s page for a detailed description. Commissions or custom designs are excluded from the above policy. Refunds may be allowed if work has not yet started and/or materials have not been purchased. If for any reason you are unhappy with a finished commission or custom design, I will make a reasonable effort to help you resell it but custom work is not eligible for return or refund.

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