Bunk Bed

Dennis was very professional and easy to work with and the craftsman ship was out stranding I would recommend Weber Wood Design anytime!

We are very happy with the bed. My girls love the bunk beds. We had one issue with the ladder not sitting flush upon delivery due to our queen sized mattress. Dennis took note and made it right and shipped us a new ladder that works perfectly. He even included touch up paint. He was back logged with projects when we ordered so it took a couple months to receive the bed but it was worth the wait.

This is the first time that I have used Custom Made and Weber Woods and it is also the last. These builders post photos on their profile that do not give a true representation of their work and you have no recourse when the finished product is not completed as described.
I ordered a custom made bedroom set from Weber Woods after looking at his profile and talking to Dennis on the phone. Dennis assured me that I would be happy with the finished product. I placed my order the beginning of February 2021 and was given a deliver date of mid April 2021. Dennis was good at communicating progress up until I sent him an email that I am not happy with the furniture that he built; now he will not respond to my messages. He did not deliver the furniture on time; he was two weeks late. The furniture that he built, which I paid $6000. for is not worth $2000. If I saw it on a sales floor I would not even consider it. His skills are amateur at best and nowhere near professional. Here are some of the issues with the furniture that Dennis built.

1. The headboard will not stay on the base.
2. There are gaps where the backer board meets the seams.
3. The drawers do not close flush and or stay closed.
4. There is no backer board on the dressers or nightstands.
5. Two coats of stain should have been used when only one was.
6. The footboard on the bed does not stay in place
7. There was no thought on Dennis' part of make the overall appearance of his work better.
   I am going to have to figure out how to fix these issues myself or pay someone to do so. Either way, after spending $6000. on the furniture, it is not something that I want or would have expected that I would be doing. And Custom Made told me to reach out to Dennis, which I did and I did not get a reply. So Custom Made is no help either.

Will Never Shop Here Again,
Christopher

I am extremely happy with our custom bunk beds that Weber Wood Designs made for us. Dennis was great with communication and delivered an extremely high quality piece of work. We searched high and low for bunk beds that would fit our space that had a stairway instead of a ladder. When I saw his design that could be modified to fit our space he took care of the details to make it work. Job well done!

I am very happy with my project. I was not necessarily in a hurry but the project did get pushed out a bit. Dennis and his wife delivered the bunkbeds and made sure all functions were working before they left. Thank you the experience was awesome!